The AC Hotel Fort Worth Downtown is an upscale stay centrally located in downtown Fort Worth with proximity to some of the bustling city's most popular attractions. In search of a way to improve the processes between their sales and finance teams - increasing collaboration, streamline the sales process and ultimately close more deals - AC Hotel Fort Worth Downtown set out to find an innovative and user-friendly solution. The sales team required a system that could easily keep track of overdue invoices and contracts, as aging AR became an increasing challenge.
With its modern design and sophisticated atmosphere, AC Hotel Fort Worth Downtown provides an ideal location for corporate meetings, on-sites and training seminars. The dedicated staff prioritizes personalized service, whether arranging transportation, offering local tips or fulfilling special requests, ensuring every guest's needs are met with care and attention.
As a sister property to four hotels under the same ownership, sharing one accounting team became a tedious and stressful process for all. The team needed a solution to streamline their processes and free up time for their sales team to focus on generating revenue.
The task ahead was to find an innovative and easy-to-use solution to make their accounting and finance tasks simpler and faster. They required a system that could send daily and weekly reminders to keep track of upcoming invoices, outstanding contracts and proactively identify at-risk payments. With ROH's user-friendly platform and features, the sales team stayed organized thanks to real-time notifications, daily reminders and smart to-do lists. These tools allowed team members to easily track outstanding invoices, contracts awaiting signatures and customer payment confirmations.
The process of sending documents directly through ROH, complete with a link for one-click electronic signature, garnered excellent feedback from end clients at AC Hotel Fort Worth Downtown.
