Rooms are clean. I'm disappointed about the receptionist in that shift. Upon arrival we were polite, acted normally he crossed the room on the reservation paper and changed it seems to a different r. The room had a very strong smell, from stains on the carpet I can assume of vomit and cigarettes.
We returned to the reception to kindly ask if another room is available due to smell. With no problem he gave us r I think , which also had a very strong cigarette smell. I wonder why he deliberately? Hotel didn't seem to be full and I asked for a non-smoking room! It was our second time to stay in a Novotel hotel the other being in Frankfurt. Room was big enough for all of us and very clean.
The design of the room was nice, very modern and minimalist. The Marktplatz and Schloss were within walking distance and there is a nearby mall where you can get everything.
Receptionists were pleasant and welcoming. We only stayed a night this time but will not hesitate to stay for longer periods. Definitely worth the money and comfort. Great location for people liking to walk. Quiet, clean and comfortable rooms. Air conditioning is not too quick in cooling the room, so maybe avoid the hotel during hot part of the year. This is a newly reburished hotel. The location is very convenient and it is good for temporary stop over between France and Germany as the Karlsruhe is in between Germany and France.
The toilet is clean. The price is very reasonable. This is a recommended hotel as a good choice if you want to visit Karlsruhe. Very strategic location right in the middle of city. From Karlsruhe training station, you can take tram to go to Marktplatz, just 1 min walking distance to arrive hotel. The hotel is clean and quiet, with gym available. However, the only downside of this hotel is wifi connection. Wifi is not stable, or the bandwidth is low, Keep getting internet reconnection or voice call dropped.
