The appointment duration shown is estimated. Depending on the skill of your technician, the actual service duration may vary. To ensure our technicians in receiving fair living wages, we have a strict hour cancellation policy.
We kindly ask you to arrive at least 5 minutes prior to your appointment. We thank you in advance for your understanding and support. Our grace period is 15 minutes.
If arriving 15 minutes after your appointment time, we may request you to reschedule, depending on our availability, and no-show fees will be charged. To reschedule or cancel your appointment, please use the link provided in the appointment confirmation email.
Call-ins with no-shows more than 2 times will be blocked from future bookings. Our hard-working technicians would really appreciate your generosity. We accept Venmo, Cash, and Credit Card gratuity. Please contact us three weeks in advance for any group booking of over 4 people. We do offer special hourly rate for any special events such as Bachelorette Party, Birthday Celebration, Fundraising, etc. Before your service, we may kindly ask you to fill out our questionnaire about your health conditions, special needs, ingrown toenails, allergies or injuries, etc.
This information will significantly help us to advise the best service for your needs. By state law, we must refuse service to any guest who has communicable skin diseases. Thank you for your cooperation. We understand sometimes it is not easy to find a baby-sitter when all you wanted was a pampering time by yourself or with loved ones. However, due to Health and Safety concerns, children under the age of 12, without receiving a service, must be supervised by another adult. Many professionally-used products could be dangerous to children.
