After purchasing your ticket, you will receive a confirmation email that includes a link to pre-pay for parking at PS-3 garage. If you are in need of parking, we highly recommend pre-paying to guarantee a spot in the most conveniently located garage. Enjoy priority check-in, personalized table service, and exclusive access to a curated VIP menu. With options to customize and even upgrade to a private booth, every visit to CineVita becomes an unforgettable memory.
Each show at CineVita is a live cinematic experience, blending spectacular music, thematic action, and elements from iconic films. The use of cameras or recording devices is strictly prohibited during performances. However, you are welcome to take photos before and after the show around the venue.
Service animals are welcome. However, emotional support animals are not permitted. Prohibited items include weapons, outside food and drinks, large bags, professional photography equipment, and illegal substances. For more details, please refer to the prohibited items policy on our website. Please see a member of the Front Of House team during the event or contact [email protected] afterward to inquire about lost items.
Tickets can be purchased online at www. There is no physical box office on-site. Please contact our ticketing team for group booking inquiries. Tickets are generally non-refundable. However, under special circumstances, contact us with your request, including your ticket order number. If you still cannot find it, contact us. Yes, tickets can be transferred for free via the Universe app by clicking "Transfer Tickets.
For press inquiries, please contact [email protected]. CineVita is an all-ages venue, but certain shows may contain adult content. ID checks will be enforced at the gate. Yes, enhanced hearing devices are available upon request from House Management. Late guests will be seated at specific points during the show. Please follow the guidance of the staff. Yes, EV charging stations are located on the first floor of the parking garage.
