The larger shape of institutional change is always difficult to recognize when one stands right in the middle of it.
Today, throughout American industry, a significant change is under way in long-established approaches to the organization and management of work. Although this shift in attitude and practice takes a wide variety of company-specific forms, its larger shape—its overall pattern—is already visible if one knows where and how to look.
Performance indicators. From Control to Commitment in the Workplace. In factory after factory, there is a revolution under way in the management of work. From the Magazine March A version of this article appeared in the March issue of Harvard Business Review. HBR Learning. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune companies.
Read more on Performance indicators or related topics Managing people , Human resource management and Organizational restructuring. He chaired the National Research Council committee whose work is reported here. Start Course. Partner Center.
