To cancel an existing direct booking please contact fenice fenicehotels. If the reservation was made through other channels, you must contact the website or the agency of origin directly.
For breakfast, on request, we offer top quality packaged gluten-free products. Lactose-free products are also available. We ask you to report any special request before your arrival. No, the tourist tax is not included in the price and has a cost of Euro 3,50 per adult per night up to a maximum of 5 nights stay; Children up to 10 years of age are exempt, children aged 10 to 16 pay half.
Yes, the hotel has 2 lifts to the 3rd floor. For the rooms on the 4th floor you will have to climb the last flight of stairs. A small number of connecting rooms are available; In case of need it is advisable to request it well in advance.
There are both rooms with bathroom with shower and others with bathroom with bathtub. Please contact us if you have any preferences. All our rooms are equipped with minibar: you will find 2 free bottles of water upon your arrival. Other drinks are available on request. Yes, for children under 3 years of age it is possible to add a baby cot to the parents' room free of charge.
Please note that the availability of baby cots is limited, so we recommend that you request it at the time of booking. Babysitting services are available upon request. We advise you to request the service at the time of booking. Small pets are welcome as long as they are not left alone in the room. Please request it in advance and book directly or on our website. For safety reasons, it is not allowed to use the iron in the rooms, a vertical steam iron is available on request. We rely on an external laundry that ensures express service within 24 hours excluding Sundays and holidays.
