Please tell us where you bank so we can give you accurate rate and fee information for your location. You can use our mobile app or our website to schedule an appointment to meet with us in a financial center or get a call back by phone. Log in to Online Banking to schedule an appointment. Not an Online Banking customer? Enroll in Online Banking today. When you schedule an appointment you have the convenience of meeting with one of our specialists at a time that works for you, either in person or by phone.
Having an appointment means you can:. Depending on what products and services you are looking for, online chat may be available. You will see a link or be invited to chat when agents are available. You can ensure that you are chatting securely with a Bank of America representative in a variety of ways:.
Be sure the chat window's internet address is either chat. To check the certificate, place your mouse over the chat area, right click the mouse, and select Properties. You will see the certificate name listed. Our representatives will always identify themselves to you, stating their name and their area of specialty such as enrollment, service or sales. You can chat with Bank of America about your interest in opening one of the following new accounts:.
You cannot prevent a chat invitation from appearing, but you do not have to chat. The chat invitation is sent when we think we can be of assistance. If you'd rather not chat, simply click the No Thanks button on the invitation and the invitation will close.
If you change your mind, you can start chat later using the chat buttons located on the screen. We do not offer emailed chat transcripts to respect the privacy and security of any personally identifiable information that may be disclosed during a chat.
