Join the program for free and start enjoying the benefits for flights made 90 days back. This is most probably due to the connection issue or when there is system failure.
Please capture the screen and report it to our support team. Please contact our online customer support desk and we will process refund for the duplicate ticket. In the future please do not attempt to make payment for the second time without checking the status of the first payment.
Bank transfer is not a real time payment option like credit card and sometimes the ticketing will take long time to be completed. Please wait for 30 minute and contact our support team. The above error happens when there is a 3DS verification issue in your payment. Please make sure to use a 3DS enrolled card and if the problem persist please use another form of payment or another card.
This happen when we encountered an issue when issuing your ticket or sending confirmation email after ticketing. Please contact our office by providing your flight itinerary and your last name so the our support team will try to search your booking and contact you.
This is may be due to intermittent connectivity issues which are preventing us from getting a timely response from your issuing bank. This may ultimately result in a time-out. If this happens to you, don't close your browser or tab while the page is loading. Instead, contact your local Ethiopian Airlines office for assistance. This happen when we encountered an issue when issuing your ticket, and your payment has been put on hold. Don't worry.
