The Costa Mesa location is the brand's newest attempt at creating a 5-star resort quality spa experience, at the affordable price of a neighborhood spa. The location has seen tremendous success in its first 6 months of operation, and is hoping to add a large rush of new clients by way of this promotional offer.
Not bad. The Costa Mesa location is open from 9 a. Monday - Friday, 10 a. Saturday, and 10 a. All customers are given a glass of water or tea upon arriving, invited to relax in the spa's well-appointed lobby while they wait, and then introduced to their therapist before each service begins. As the Costa Mesa owner provides, "the entire process is designed to be thoughtful, seamless and relaxing, with each employee doing everything he or she can to enhance the client's overall experience.
In addition the owner adamantly instills a theme of customer service and relaxation in his spa, where "all employees work very hard to ensure each client has a first class experience, and do everything they can to make sure a customer leaves feeling much better than when they came in. David Beser, a lifelong Newport Beach resident, decided to leave the daily grind of his corporate job and open a day spa that offered people an escape from their normal routines: "I wanted to open a business that gave people some relief from the stresses of daily life.
When someone arrives at my spa, they often look tired and stressed out, and desperately in need of some rest and relaxation. However, after enjoying their respective treatments, our clients always leave feeling refreshed and energized Based on David's calm, outgoing and endearing personality, it is clear why all of his employees and customers love him, and why this business is likely to continue its momentum and great success for many years to come.
He seems to truly care about his clients and staff, and really does want to have a positive impact on the community that has been so good to him: "I've lived in coastal Orange County my whole life Just watching how happy people look when they leave my spa is everything to me. All in all, if this spa is able to help our local residents feel better about themselves, whether emotionally or physically, then I have built a truly successful business.
