Primary Job Role Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base. Provides or facilitates technical and educational support to customers, collaborating with other Ring Power technical and training experts to build credibility and advance customer learning about products, services, and solutions. With periodic progress reviews.
Develops and submits yearly territory forecast and plan for approval by manager. Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current.
Serves as the customer's primary contact for all parts and services programs, and to make sure that the customer is kept current on all of these programs. Manages fleet support and solely responsible for reporting customer opportunities and complex issues, routing them to the proper channels and ensuring resolution.
Collaborates with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System LMS and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace.
