Gate passes may be given to someone meeting or escorting a Passenger with a disability and can be requested from an Employee at the ticket counter or Skycap podium. Let the Employee know you need to accompany or meet a Passenger with a disability to or at the gate. You'll need to show a photo ID and share the Customer's itinerary you're helping. We recommend reviewing our Airport Information page to know when to arrive at the terminal so you have plenty of time to park, wait in line for a gate pass, go through the security checkpoint, and get to the gate.
If the flight arrival occurs after the security checkpoint has closed for the evening, then we will not be able to provide a gate pass. Indicates external site which may or may not meet accessibility guidelines. All Rights Reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions.
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Earn up to 10, points per night on hotel stays. Be in the know. Sign up now. Get your new year off to a flying start. Earn 50, points. Learn more. External site which may or may not meet accessibility guidelines. There is information in the previous heading. Home Help Center Non-passenger escort information.
Back Help Center. Non-passenger escort information Accessible Travel Assistance Non-passenger escort Gate passes may be given to someone meeting or escorting a Passenger with a disability and can be requested from an Employee at the ticket counter or Skycap podium.
